Shipping & Returns

Shipping Information

We provide first class(under 14 oz), priority and express mail for domestic shipping in the US.

For international mail, first class (up to 4 lbs), priority and express mail are available globally.

Please refer to USPS shipping estimator for shipping rates and delivery time at check out.  We ship nationally via USPS priority with tracking information. International orders can be shipped first class to save on shipping cost without tracking.  You can also check the www.USPS.com website for shipping rates. We now offer flat rate shipping domestically and internationally.  Shipping method may vary base on weight of the package. 

 

Domestic Shipping within United States

Free Shipping for orders of $100 or more

$5.95 for orders under $100

International Shipping Rates:

$0-49.99           $9

$50-99.99        $12

$100-200        $15

$200 and Up    $10

As USPS updates their server for rate changes often, our website may experience miscalculation, please contact us if you encounter problems with shipping quotes. Your feed back is greatly appreciated!  We need you to help us keep our website updated. 

Return Policy

Your satisfaction with our products is important to us at Tea Habitat. Please email us at tea@teahabitat.com or call 626-202-8777 within 14 days in case of questions, errors, damages, refunds and exchanges. Exchange items will be shipped and refund will be issued once items are returned to Tea Habitat. Shipping cost is not refundable, buyer is responsible for return shipping cost. 


Return Instructions — Refunds and Exchanges:

  1. Tea items can be returned in original shape and packages. 
  2. Please include insurance when returning tea ware items, since these items are fragile and can be damaged easily. We do not accept broken items without insurance.  
  3. Use original carton and packaging materials if possible. Be certain that products are well protected.


US post office constantly update shipping web links which may not calculate the correct shipping rate and method.  We truly appreciate your business and concerns, if you encounter any issues during check out, please feel free to contact us. 

 

Back
Copyright © 2017 Tea Habitat. Powered by Zen Cart